We want you to have a smooth experience with Chaapre.
Returns If you receive a damaged or incorrect product, please contact us within 7 days of delivery. The product must be unused, unwashed, and in its original condition.
Non-Returnable Items Products purchased during special promotions or sales may not be eligible for return unless damaged or defective.
Refunds Once your return is approved and inspected, the refund will be processed to the original payment method within 5–7 working days.
Exchanges We currently do not offer direct exchanges. If eligible, you may return the product and place a new order.
Return Shipping Return shipping instructions will be shared after your request is approved.